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789 com FAQ — Your Questions Answered Here

Have a question about registration, login, payments, bonuses, or games? Browse below to find your answer. If you can't find it, contact support directly.

40+ General Questions
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789 com FAQ — Everything in One Place

789 com is one of Bangladesh's most popular online gaming and betting platforms. Thousands of users register on 789 com every day to play games, place bets, and withdraw their winnings. Whether you're new or a returning member, questions come up. This FAQ page answers the most common ones.

Topics are organized into sections — Registration & Account, Login & Security, Payment & Withdrawal, Bonus & Promotions, Games & Betting, and App & Technology. Click a tab to browse a specific section, or type a keyword in the search box to find what you need fast.

If you need more help or can't find your answer, reach us via 24/7 live chat or at support@789com.im. Get support in Bangla, resolved in Bangla.

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Registration & Account

To register, you'll need: an active email address, a Bangladeshi mobile number (starting with 01), and a strong password. You'll also need to provide your full name and date of birth. You must be 18 years of age or older.

Yes, opening an account at 789 com is completely free. There are no registration fees or monthly charges. On the registration page Fill out the form and activate your account right away.

No. Only one account per person is permitted at 789 com. Creating multiple accounts may result in all accounts being suspended and any funds being forfeited. For more details Terms & Conditions View.

Email verification is instant. After submitting the registration form, a verification link will be sent to your email. Click the link and your account is immediately activated. The entire process typically takes under 2 minutes.

Log in and go to your profile settings to update your email, mobile number, or password. To change your name or date of birth, contact the support team — identity verification will be required.

Yes. As part of our Responsible Gaming policy, you can request a temporary or permanent account closure at any time. Email support@789com.im. For more details Responsible Gaming View the page.

Login & Security

On the login page Click the "Forgot Password?" link. Enter your registered email or mobile number. You'll receive an OTP or a reset link. You can set a new password in as little as 5 minutes.

Multiple failed login attempts may temporarily lock your account. Email support@789com.im or reach out via live chat. Once your identity is verified, your account is typically unlocked within 30 minutes.

Yes. 789 com uses 256-bit SSL encryption. Passwords are never stored in plain text — only encrypted hashes are kept. Your information is never shared with third parties. More details Privacy Policyis available there.

Log in and go to Profile Settings. Under the "Security" section, you'll find the "Two-Step Verification" option. Once enabled, you'll receive a mobile OTP every time you log in, significantly improving your account security.

For security, simultaneous logins on multiple devices are restricted. Logging in from a new device automatically ends your previous session. If a suspicious login is detected, an alert will be sent to your email.

Payments & Withdrawals

Log in and click the "Deposit" button. Pay directly via bKash or Nagad. Deposits are instant — your balance is usually updated within 1–2 minutes. More details Financial Transactions on the page.

The minimum deposit at 789 com is just ৳200 BDT. You can start with a small amount. The maximum deposit limit depends on your account verification level.

Withdrawals at 789 com are typically processed within 15 minutes to 1 hour. In some cases it may take up to 24 hours. Expect slightly longer processing times at night or on holidays.

The minimum withdrawal amount is ৳500 BDT. For full details on withdrawal limits and rules Financial Transactions Visit the page or contact support.

Wait 5–10 minutes first. If the issue persists, contact support with your transaction reference number. Send proof via live chat or to support@789com.im for a faster resolution.

789 com does not charge any withdrawal fees of its own. However, bKash or Nagad may apply their standard transaction fees, which are set by those respective payment platforms.

Bonuses & Promotions

Once you complete registration, a welcome bonus will be automatically credited to your account on your first deposit. Bonus amount and terms Terms & Conditions Full details are on the page.

No, bonuses come with a wagering requirement (rollover requirement). Winnings from bonuses can only be withdrawn after placing a specified amount in bets. The specific terms for each bonus Terms & Conditionsare mentioned there.

The daily reload bonus typically resets after midnight each day. Weekly cashback is credited every Monday. Log in and check the Promotions section to see all active offers.

Yes. Join the 789 com referral program, invite your friends, and earn a bonus when they sign up and make a deposit. Find your referral link in your profile. Terms and conditions apply.

Games & Betting

789 com offers: Sports Betting (cricket, football, kabaddi), Live Casino (blackjack, roulette, baccarat), jackpots & slots, virtual games, and much more. Over 1,200 games in total. Popular Games View the page.

Yes. 789 com supports real-time live betting during matches. Odds update every moment, and live betting is available across 30+ sports including cricket and football. More details Sports Betting on the page.

Yes. All registered 789 com members can participate in jackpot games. The progressive jackpot pool grows with every bet placed, and any member can win it at any time. Jackpot View the page.

Bets generally cannot be cancelled once placed. However, in certain situations — such as a match cancellation or a technical error — the bet will be automatically voided and your stake returned. More details Terms & Conditions View.

If you lose connection, the game automatically pauses. When you reconnect, the game resumes exactly where you left off. No funds are deducted unless the game round was completed. If you experience any issues, contact support.

App & Technology

The 789 com app can be downloaded directly from our App Page or Download Page from the download page. The app is available for both Android and iOS, with an installation guide included on the page.

Yes. Download only from our official page. The app is SSL encrypted and regularly updated. Avoid downloading from third-party sites — they may pose a security risk.

After installing the app, log in for the first time. Go to Settings and enable the "Biometric Login" option. From then on, you can log in in seconds using your fingerprint or face unlock.

Both share the same account and balance. The app offers push notifications, biometric login, and offline score updates, while the website provides a better experience on larger screens. Both are equally secure.

On Android, enable "Unknown sources" or "Install unknown apps" in your settings. On iOS, go to Settings and trust the app. If you're still having trouble, reach out via live chat or email support@789com.im — send a screenshot for a faster resolution.

Why Choose 789 com?

Here's why millions of Bangladeshi players trust us.

100% Safe & Trusted
SSL encryption, regular security audits, and transparent payment processing — 789 com keeps your personal data and funds safe at all times.
Fastest Payments
Withdrawals to bKash and Nagad in as little as 15 minutes. Instant deposits, no hidden charges.
24/7 Bangla Support
Day or night — get help in Bengali whenever you need it. Our team is active across live chat and email.
1200+ Games
Sports Betting, Live Casino, jackpots, and slots — all in one place. New games added every week.
Daily Bonus
Welcome bonus, daily reload, weekly cashback, and loyalty points — the bonuses never stop.
Mobile App
Play anywhere with our Android and iOS app. Includes fingerprint login and push notifications.

Can't find your answer? Contact us directly

The 789 com support team is always here for you.

Live Chat
Click the live chat button on any page of the site. Average response time is 2 minutes.
Active 24/7
Email Support
For detailed issues, reach us by email. You'll receive a response within 4–6 hours.
support@789com.im
More Help
For information on Responsible Gaming, Terms & Conditions, or our Privacy Policy, please visit the relevant page.

Get Started Now — Join 789 com

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