1What Responsible Gaming Really Means
Responsible gaming means betting and playing within your means and knowing your limits. 789 com believes every player deserves a safe and enjoyable experience — and ensuring that fun never becomes a dependency is a responsibility we take seriously.
Online gaming is growing fast in Bangladesh, with many people enjoying Sports Betting or jackpots on 789 com for entertainment. But when gaming starts disrupting everyday life — affecting family, work, or finances — it's no longer just entertainment.
Responsible gaming does not mean playing less. It means playing mindfully — sticking to a set budget, keeping a level head after losses, and treating gaming as a small part of your life. 789 com wants to help you build that awareness.
Remember: winning is never guaranteed. Gaming outcomes are entirely based on chance. Chasing losses with bigger bets is the biggest mistake you can make.
2Signs of Problem Gaming
Recognizing a problem is the most important step. It's often hard to notice when entertainment has crossed the line. Check the FAQ accordion below for the key warning signs.
Track how much you spend on gaming each month. If you are dipping into money meant for bills, food, or family needs — or borrowing to place bets — that is a serious warning sign.
Planned on a quick session but hours slipped by? Sleeping less, falling behind on work, or spending less time with family? These are clear signs of unhealthy gaming habits.
Placing more bets to recover lost money is known as "Chasing Losses" — the most dangerous pattern in problem gaming. Once you're caught in this cycle, breaking out of it is extremely difficult.
Feeling restless, irritable, or angry when you can't play? Like something's missing when you're not gaming? These are signs of psychological dependency.
Are you lying to family or loved ones about your gaming? That is an important warning sign. When you feel the need to hide it, something is not right.
3Take the Self-Assessment
4789 com Protection Tools
789 com gives you several powerful tools to manage your gaming. They are free and available at any time. Activate them via Account Settings or by emailing support@789com.im.
5Self-Exclusion
Self-Exclusion is the strongest protection tool available. If you feel your gaming is getting out of control, you can lock your entire account for a set period. Once Self-Exclusion is active on 789 com, there is no way to log in until it expires.
1
Email us at support@789com.im
Use the subject line "Self-Exclusion Request" and send the email from your registered email address.
2
Choose Your Duration
Specify your preferred duration — 6 months, 1 year, or permanent exclusion.
3
Active within 24 hours
Our team will close your account and send you a confirmation within 24 hours.
4
Return After Period Ends
Once the period expires, you can reapply to reactivate your account.
During your Self-Exclusion period, 789 com will not send you any promotional offers or bonuses.
6For Parents
789 com is strictly an 18+ platform. Age is verified at registration and identity is confirmed through our KYC process. Even so, parents should remain vigilant.
- Use parental controls on devices your children or younger family members have access to.
- Keep your betting account login details away from children and younger members of your household.
- Have open conversations with your child about their online activity.
- If you suspect anything, contact support@789com.im immediately — we will investigate.
7Practical Tips for Staying Safe
Responsible gaming isn't just about using tools — it's a mindset. Follow these tips for a safe and enjoyable experience at 789 com.
Set a budget in advance: Set a maximum monthly gaming budget at the start of each month and stick to it.
Never play under the influence of alcohol: A clear head leads to better decisions.
Think of winnings as a bonus: Play for the fun of it, not to chase a win. A win is great — but it's okay if it doesn't go your way.
Take a break: Take at least a 10-minute break every hour. Get up, stretch, drink some water.
Keep other hobbies in your life: Make time for more than just gaming — family, friends, sports, and hobbies all deserve a place in your day.
Stop after a loss: If you take a big loss, stop for the day. Come back tomorrow with a clear head.
8Where to Get Help
Remember, asking for help isn't a sign of weakness — it takes courage. If you or someone you know is struggling with a gaming problem, reach out through the options below.
789 com Support
24/7 Live Chat or email us at support@789com.im. Our dedicated team is ready to help with any responsible gaming concerns.
Family & Friends
Talk openly with the people close to you. Family and friends are your strongest support system — you don't have to face this alone.
Mental Health Professional
If the problem runs deeper, seek advice from a qualified mental health professional. This service is available at various government hospitals across Bangladesh.
National Mental Health Helpline
Reach out to the Bangladesh National Mental Health Helpline. Free, confidential support is available.
789 com is always here for you. No matter how big or small the issue, reach out at support@789com.im. We're here to help, not to judge.